I had my diamond ring claws rebuilt and exchanged the middle diamond with another one. The work was excellent. Jayson called me to tell me that the diamond that they removed was not given back to me and wanted me to go pick it up. He also surprised me with a clip on the oval diamond so I can wear it on a chain. Very, very much appreciated. You people are very, very honest for doing that for me. I wasn't going to say anything really. Very much appreciated your honesty. Thanks again for your great work and fantastic service.
I want to thank Andre, Frank and Scott and the staff at La Mine d'Or for making my diamond dream a reality. We talked over my ideas and then Andre and Scott made them happen.
I only hope anyone looking for that special piece of jewellery will drop in and let their professional, friendly staff help you enjoy that fun time. Husbands need a little help when they look at the lovely collections of jewellery, and any wife will enjoy her surprise in one of those fancy boxes.
Just Another Happy Shopper,
I am writing in response to the service my husband and I have received from two of your employees, Jayson and Scott.... As soon as we walked into the store we were greeted by Jayson and were immediately offered a tea, coffee or water which we took advantage of. He took time with us to discuss options. He treated us with his utmost attention and courtesy.... We left that day with a design that he was going to present to Scott on Monday as we were in on a day Scott was not working.
On Monday Jayson called us and advised us that after consulting with Scott, that Scott would like to see us one on one.... We went down later that week and Jayson and Scott took us in a room and sat us down to discuss all our options...
To be 100% honest their service is why we choose this store and why we made the decision to do this now rather than later. We were just looking for information but they tipped the scale in us saying yes....
I was called that my ring was ready, a couple of weeks earlier than expected.
When Jayson called he asked when we would be coming because he and Scott would love to see our expressions. He knew we had to come from Miramichi. We arrived at 5:30 on a Friday night. Both Scott and Jayson were done at 5:30....Both Scott and Jayson took their time with us and never even hinted that we were keeping them on a Friday night after their shift. They even took pictures with me and my new ring.... Today we have so many options on where we can buy. Whether online, in stores, out of town or at another store. Even with this type of choice we still so often see and experience poor service. These two guys deserve to be recognized for outstanding service... We will be back again and we will be sharing with others the experience we had with Jayson and Scott from your store.
From your past and future customers
Mr. And Mrs. McGinn
"Flawless is what we aim for, thank you so much!"
I want to express a big thank you to the considerate staff at La Mine d’Or in ensuring that my proposal was flawless!
Of course, proposing to your future life partner is a major life event and selecting the right engagement ring, particularly for the uninitiated, is definitely an experience from which most of us could benefit from some experienced and trustworthy guidance.
As one of the premier jewellers in the Maritimes with a tradition of quality and trust commencing in 1978, La Mine d’Or was the logical starting point when commencing the process of selecting the perfect ring for the perfect girl. The ring, like the wife to be, would be part of our life forever and taking the time to select the right ring was essential!
Throughout the process, Marc Andre and the staff at La Mine d’Or worked hard to find the right diamond for my circumstances, which included bringing in a number of potential options from their extensive connections in Montreal, New York and elsewhere. They patiently worked with me and offered excellent insight into the process, as we selected the right ring.
She is very happy with the ring and very pleased to know that it is from La Mine d’Or!
Like all good Maritimers, I place a value on quality, trust and placing my community first -without a doubt, my shopping experience at La Mine d’Or exceeded my expectations on all of these fronts.
Thank you again La Mine d’Or for looking after us so well and providing the clarity and colour to this special event! We will be back for our many anniversaries to come!
Michael Tripp & Lise Caissie
"Thank You! This was a true compliment..."
For years, I have followed my father into La Mine D’Or watching him pick out things for my mother. I had always been in awe of the selection, service and ambiance of the store. My father insisted on how important it was to deal with a locally owned and operated business where you could speak to the owner and be certain to get the service you needed. As time went on and I started to have money of my own, I visited the store for those special occasions: Birthdays, Valentines Day, etc.
When it came time to ask the love of my life to marry me: there was no question where I would go! I was only going to do this once and wanted to design a custom ring that would match my Fiancé’s taste and sensibilities. From the owner, to the designer, to the sales staff, everyone in the store appeared to be engaged in the process. My expectations where high and my needs unique: I was looking for an oval diamond on a delicate rose gold band that would have a little bit of a vintage look -not something that an every day Jewelry store could offer. The design team knew exactly what I wanted, even if I did not know how to bring it to life! They used my pictures and ideas to create a ring that we could be proud of. I owe the team many thanks for making this a perfect experience.
In years to come, as I tell the story to our children about how I proposed to their mother, the design of this ring will play a huge part in the story!
Thank you to everyone at La Mine D’Or.
T.S. - Moncton, NB
“You’ll say that it was no big deal, but kindness is always a big deal”
Thanks you for the U2 tickets. We really enjoyed the show. I would like to take this opportunity to thank both you and your staff for all the service you have provided us over the years. The personal touch we receive in your establishment is what keeps us returning to your store.
Again, Thanks You!
D LeBlanc & S Steeves
Mr LeBlanc was the winner of the LMD Video Contest and won a pair of U2 concert tickets.
We want to thank you for the professional and attentive service you and your staff provide every time we visit La Mine D’Or. Through you, we have discovered the exquisite Gabriel’s Diamonds! I’m a flight attendant with a major airline and I get compliments from people all over the world about my wedding and engagement rings set!
We always enjoy spending time at your store as you have the most courteous staff and the best selection of jewellery in Moncton!”
L Bernier & L Ricker
We always receive exceptional service from the entire staff when my husband and I are at La Mine d’or. Whether we are shopping, using your services or simply browsing – we are always made to feel valuable and the most important people there at the time. We first bought our wedding bands there over two years ago and Jackie was wonderful to us making it even more memorable. It’s always a pleasure dealing your friendly, professional staff.
I could go on and on about the wonderful service we always experience…there have been a number of times. I had to try and sum it up…
Thank you, La Mine d'Or, for your excellent service. I had my engagement ring and one anniversary band, but I wanted the anniversary band for the other side of the engagement ring to make the set complete. The ring had to be made to match the other band. I was kept informed of status, and the price of the ring was very reasonable.
Prince Edward Island